Antonio Goncalves

Despre mine

Antonio Goncalves

Despre mine:: I am a nice and friendly person, sociable, easy going and always willing to help my friends and co-workers.
Viaţa în:: Portugal
Limbi:: English, Portuguese, Spanish
Căutare:: Prieteni, Contacte de afaceri
Comunităţi:: Malta, Setúbal

Interese:: Computers/Internet, Cooking, Movies/Videos, Music, Nightclubs/Dancing, Playing cards, Travel/Sightseeing, Football, Jogging
Muzică favorită:: R&B, Soul, Reggae, African, Dance
Filme favorite:: Comedy and action movies
Cărţi favorite:: Electronics (computers, Internet, gaming, mobiles)
Lucruri care îmi plac:: Travel, go out with friends, listening and watching movies, playing on computer
Lucruri care îmi displac:: Desonesty, grumpy people, unfairness and greed
Situatie relaţii:: Comis

Companie/Instituţie:: PokerStrategy.com (previous employer)
Websiteul:: http://pt.linkedin.com/pub/antonio-goncalves/38/150/146/en
Profesie:: Experienced CSR/Technical Support
Domeniu de activitate:: Customer Services (online Gaming)
Poziţie:: *Looking for a new job opportunity*
Cariera anterioară:: • Dealing with customer queries, analyse individual problems and take the appropriate action to ensure that customer needs are met; • Reviewing customer identification documents and verify customer accounts; • Outbound calls to customers in order to complete accounts verification procedures and make a decision on their account based on the calls outcome; • Report system bugs and general problems experienced by the customers; • Escalate users specific issues to the relevant departments; • Check internal forum on a daily basis and keep informed of incoming updates; • Moderate the Portuguese community external forum and answer to users queries when necessary;

+351 914651392

Grândola
Portugalia