Commerzbank
によるポスト Paco Porras に ドイツ フォーラム
Sarah,
I think the Commerzbank would be a good option for you. I don't know their costumer service yet. But I use currently their English e-banking and it's pretty good.
By the way, if you have incomes about 1200 Eur. monthly then you don't need to pay any rate.Regards!